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Q & A

Here are the answers to some of the most frequently asked questions,

or simply drop us a line here.

01

Tour Pickup & Drop-off Information

For all tours departing from Hong Kong, our professional drivers will pick you up directly from your hotel.

If you choose the Driver + Tour Guide option, your Macau tour guide will meet you at a designated location in Macau to begin your tour.

For guests who book the Driver + Tour Guide option with one-way Hong Kong–Macau transfer, drop-off at the end of the tour will be at the Macau ferry terminal for your return ferry to Hong Kong, unless otherwise arranged.

Feeling lucky? If you’d like to spend some time at the casinos, simply let your guide know before the tour ends, and we can drop you off at the Cotai Strip instead.

For all tours departing from Macau, pickup and drop-off are included at your Macau hotel.

02

Do I need a Visa to visit Macau?

As of July 2025, nationals from a total of 87 countries enjoy visa-free entry into Macau (typically 30 days). Before planning your trip to Macau, please check the link below to see if your country is listed in the “Visa” and “Entry Permit” Exemption List.

https://www.gov.mo/en/services/ps-1474/ps-1474b/ 

03

How do I pay for the tour? 

After you submit the booking form, we will contact you by email to confirm the tour details and availability.
 

To secure your booking, a 20% non-refundable deposit is required. The remaining balance may be paid by cash, international bank transfer (+1.5% processing fee), or PayPal (+4.5% processing fee).

Guia Fortress in Macau

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